Ordered a part ($65) on Sunday with UPS delivery figuring it would ship on Monday and I'd have it by Friday. Fedex Ground has it there in 4 days max. Then on Tues UPS informed me I won't have the part until the following Wed. Why? Because these cheapskates - who I paid $13 for a UPS delivery - use the USPS for the "last leg" of the delivery. On Wed I asked them for some help since I needed the part BY Mon. All I got back was "we did everything you said and the USPS is there in the UPS shipping info - yeah sure in 4 point font. In the interim I called the 4 TIMES only to be put on hold. They called back once last Monday and left a message. I never spoke with anyone there. They never made any effort to help me solve my problem by offering me am immediate replacement and a return of the part coming next Wed. Stay away - they suck.