Victoria L.

I received a pair of shoes from this company from a friend as a gift and upon receiving them, they did not fit and they sent me TWO LEFT feet. After several attempts to contact them, with no return response, I was finally able to speak with someone and was told I could NOT exchange them for the right size, even though they had them in stock. In addition, they wouldn't even correct their error of the TWO LEFT feet. I was told that they don't have the ability to exchange, so buyer be aware... if you aren't 100% sure the item will fit, you probably don't want to purchase from Shoebacca. The only resolve they gave me was to return the shoes, the credit would be placed back on the gift givers card, and I could call my friend and tell her to purchase me the right size... ummmm, ok, because that isn't tacky and awkward. Thanks for NO help, Shoebacca. I have removed ALL items on my Amazon Wishlist associated with you.