Vicky V.

This place is unprofessional and their customer service is not just poor it is non existent! How can you run a reputable business and not even have valid phine contact? We have been emailing since week of mar 20th and still no answers! We ordered a prom dress that they "accidentally" cancelled we sent email after email to no avail! We need the dress so we re order that same day and instantly our account was charged but order said it was "processing" we check later and that evening and next day. Still "processing"! Site says 2-10 days for refund so we wait for that and receivr after 10 days. Still not one reply regarding our new order! Well except the automated were busy helping customers! Not from what I see online reviews. Thanks for ruining my daughters prom! Wish we would have never used them. And I hope you don't waste your time or money! Be careful of business with NON-existent customer service. It's only good until it gets bad... And then your on your own. Which is sad and unprofessional