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Vicky A.

Contributor Level

Total Points
92

1 Review by Vicky

  • Fabletics

12/6/15

Bought some Leggings for £22 great I thought. Took 3-4 weeks to get here because their customer service team can't get an address right! They also use Hermes delivery who don't have a direct phone number. Finally got my Leggings and the size is not true to fit. Thought I'd keep them and give them away, seeing as they are £20 and can guarantee I'd have a nightmare trying to get my money back. Two months down the line and Fabletics have taken £44 from my account... Without warning they had signed me up to be a VIP member. I was totall unaware that this occurred whilst paying for my Leggings. At no point on my phone whilst ordering did I see anywhere where it said obviously that you were signed up and paying monthly for rubbish clothing. I despise this company. I work in customer service and the retail/end user side of the business for a UK distributor and I know how to operate a good customer service experience and I VERY rarely leave a review like this. Fabletics is not what I expected. Don't waste your time or money.

Vicky Has Earned 12 Votes

Vicky A.'s review of Fabletics earned 12 Very Helpful votes

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