Vicki H.

I have ordered all sorts of items from Amazon over a period of several years, and have never experienced even one problem--with the products or the shipping and customer service. In fact, on an item I ordered earlier this month, when I went back to write a review, the product was $20 less than I had paid a couple of weeks before. When I contacted customer service, they willing offered and speedily refunded me $20! Now that's what I call good customer service!

I highly recommend Amazon!

Sure wish I had read this site BEFORE I ordered nearly $200 from them. The package never reached me after a month. It was returned to them by UPS the day after they shipped it because there was something missing or damaged. They are now treating it as delivered to me and returned by me (via an email response to my cancellation email on 6/25/14)!

I attempted to call this morning and found that both numbers I was able to locate are no longer in service. The numbers I tried were: Tel: *******615 or *******564

They have also charged my Visa for an additional $35 two days after I had placed another order which doesn't even show an order number and has not been shipped. Getting my money back will be fun I'm sure! But I'm ready for them now, and I won't hesitate to go to the BBB and/or small claims court if they don't promptly refund both charges.