I placed an order with Rose Wholesale 16th October, 2014, and as yet the order has not been shipped out. When I queried this, they said that I lived in a remote area and had to pay an additional $30 freight. I live in Launceston, Tasmania which is definitely not a remote area! Whenever I send a message to them they don't answer my question and just say "thank you for your patience". My advice to anyone reading this is to stay well away from this very questionable company.