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I ordered a sweater Jan. Of this year and go charged and an email stating that item had been shipped. NEVER RECIVED IT! I have sent several messages. And NO response.
Vickie H.'s review of DressLily earned 12 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
DearVickie H.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
We will work harder to minimize the possibility of a recurrence.
Best Regards
Dresslily Customer Service