When I joined Deal Dash it was during a sale on bids and I did not realize it. When I joined I purchased 60 bids for $36 but on that day you could purchase 200 bids for $32, on sale for 16 cents each, I contacted an online CSR and explained my issue and the CSR fixed it right away. He adjusted it for the amount I had paid and I ended up with more than 200 bids!