Vicki B.

Sent a bag full of clothing to ThreadUp. Several designer evening dresses, a few nice sun dresses, Ann Taylor linen pants (never worn) and a couple of inexpensive items that I almost didn't send (Lands End dress and Target linen pants, both well worn). After several weeks of waiting, they sent me a message stating that the only items they were accepting were the two inexpensive items (Lands end cotton dress and Target linen pants and my payout was $6. They claimed the other items would not sell. What? After contacting customer service with my very disappointing $6 payout, they told me that my items were "unclean". Anyone who knows me would laugh at that. All items were washed or dry cleaned before sending and the linen trousers had never been worn as they were ordered online and did not fit. I believe this is a very shady business. Someone is making money on the items that they do not sell on their site. If you look through the items for sale, most all have listed "spot that will come out in the wash, or flaws". Do yourself a favor and donate to Salvation Army, Goodwill or support your local consignment shops. Shady!