Vicki B.

I have been trying to contact customer service at Gilt. Wrote email, phone call, and attempted to do a Chat. I receive no response what so ever. I needed to cancel an order because of a bad product review, now I guess I am stuck with the product. Beware if you are placing an order, you may not receive any customer service should you have a problem.

I am a regular customer on Ruelala. For the last couple of weeks I have not been able to receive any customer service at all. I have tried to call, email and do a Chat, absolute no response at all. Please don't accept orders if you can't provide customer service. I have been trying to cancel an order because I read a product review on the item, and now I guess I will be stuck with it because Ruelala will not respond to any attempt to communicate. If you are placing an order with Ruelala, beware, no customer service if you have a problem.