V G.

I purchased tickets online and paid partially with a Fandango credit they gave me and mostly with my credit card. Turns out I could not make the show. I jumped back on line to get a refund and the first hurdle was that I could not get a refund is I used Fandango credit. How lousy is that? So, I start a chat and ask for a refund that way. The person on the other end says he sees the transaction and can refund the entire purchase price. That sounded great. So, he writes, "do you authorize me to credit the entire amount?" Of course, I authorized. One minute later, I have a huge Fandango credit in my Fandango account. WTF? Well, turns out that when they ask you if you want the entire price credited, they mean (BUT DON'T SAY) - credit to the Fandango account. You will never see that money again! You will HAVE TO use those funds on Fandango.com and put up with their sneaky service all over again. BEST BET - STAY away, they don't offer any real savings or promotions anyways. They do offer convenience fees and shady deals.