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HotelTravel.com

Hotels

“AVOID!”

12/1/10

AVOID! AVOID THIS $#*! WEBSITE. YOU BOOKED YOU HOTEL AND ONLY TO FIND OUT THERE IS NO BOOKING. YOU END UP PAYING MORE THAN THREE TIMES OF THE SAID RATE. THEY DO NOT PROVIDE CONFIRMATION ON EMAIL IF YOUR BOOKING WAS REJECTED. YOU BETTER OFF CALLILNG THE HOTEL TO BE SURE THAT THEY GOT YOUR BOOKING. THIS IS BASED IN THAILAND AND VERY VERY UNERELIABLE. LEARN MY LESSON, IF MIGHT BE CHEAPER BUT YOU END UP PAYING MORE. ALSO, I NEED TO CHNAGE MY CREDIT CARD TO BE SURE IT WAS NOT STOLEN. PIECE OF $#*!. BUY FORM US WEBBASE RECOGNIZED COMPANY.

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HotelTravelcom T. – HotelTravel.com Rep Over a year old

Dear Sir / Madam,

We are sorry to hear of your disappointment while using HotelTravel.com's services and can assure you that we endeavour to provide all of our customers with a safe and secure experience when booking accommodation.

HotelTravel.com does not charge any fees for placing a booking, the prices shown on the final payment page are the prices charged and a Booking ID is given upon completion of a transaction to confirm the reservation. In addition, we pride ourselves in providing secure transactions to all of our customers across the world.

HotelTravel.com has been in operation for 13 years and is part of MakeMyTrip Limited, a NASDAQ registered company: MMYT. HotelTravel.com is also proud to be a member of the following highly reputable worldwide travel industry associations: Pacific Asia Travel Association (PATA), Japan Association of Travel Agents (JATA), Hotel Electronic Distribution Network Association (HEDNA), Information Technologies in Travel and Tourism (IFITT), American Society of Travel Agents (ASTA), Tourism Authority of Thailand (TAT), United States Tour Operators Association (USTOA) and the Association of Thai Travel Agents (ATTA).

Please be ensured that we always strive to deal with any booking issues that our customers may face and we are available for assistance 24/7 via the various methods listed on our Contact Us page: http://www.hoteltravel.com/network/contactus.asp

We hope that you consider this the next time you wish to make a booking and hope that we can assist you in the future.

Many thanks,
HotelTravel.com Team