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Veronica D.

Contributor Level

Total Points
175

About Me

Single Mother of three, one with special needs who takes high customer service as a sign of a company's commitment

Interests

family, crafts, and education

2 Reviews by Veronica

  • Web.com

3/19/14

If I could not give them a star at all I wouldn't. They were not a service I wanted. It was a mistake I made when downloading a program for one of my classes. I notified them on more than one occasion to cancel and the didn't, they charged me the $99.99, so I reported them to the BBB and they then only refunded me $99,00. REALLY, this is the worst company I have ever dealt with in my life and working with professionals. They should not be allowed to do what they are doing.

  • Eyebuydirect

3/19/14

I placed an order and had issues with the glasses, had to return. I was going to honor and buy a new pair. I sent in the originals withing 10 days along with original packing, cases and cleaning cloth. The lack of customer service and cooperation is crazy. They received my glasses but would not refund without a tracking number supplied my me, and then send me an e-mail to my e-mail asking for my e-mail address to confirm. Not a very professional company or one who seems to want to take advantage of their customers. In addition the new glasses I received the new pairs I ordered are not what I expected either, but not going to try and return these and go through with this BS again.

Veronica Has Earned 15 Votes

Veronica D.'s review of Web.com earned 3 Very Helpful votes

Veronica D.'s review of Web.com earned 2 Fraud Buster votes

Veronica D.'s review of Eyebuydirect earned 10 Very Helpful votes

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