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Verna H.

Contributor Level

Total Points
80

1 Review by Verna

  • eBay

12/3/14

Ebay has ways of taking advantage of people by collecting extra fees. Their latest scan was to offer 2 free listings per item by checking a box on the listing. After a few months they announced they were going to start charging for the relistings. Even though I was assured the items would not be relisted the were and I was charged about $200. It has taken 8 phone calls and I am still not sure my money has been refunded. Then I had to spend about 8 hours going in and changing each listing individually to get the relistings removed.

Either their people do not know the answers or intentionally lie, because they tell you different things and never follow through. If they can't help you they just hang up.

Tip for consumers:
Don't sell anything.that you aren't willing to overpay for fees, have to pay for if the post office doesn't deliver, or you are willing to receive negative feedback when the buyer can't read. Ebay conveniently lets buyers leave negative feedback for sellers, but sellers can only leave positive feedback for buyers. So unfair.

Service
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