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I purchased items over 2 weeks ago and have yet to receive them. I received an email stating the items were shipped and I can track them. However, the tracking number does not exist and is not found. I tried verifying the status from the ericdress.com web site and it doesn't work either. There is no way to track the delivery of the order. Nor have I received the items. I didn't place a big order due to some of the reviews I read, in hopes of not having a bad experience. Still waiting to hear from the customer service dept. Unfortunately, I believe the reviews are true. I definitely will not order from this site again.
Venus B.'s review of EricDress earned a Very Helpful vote
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Hi dear customer,
So sorry for the time you wait.
Coz our dresses are all made to order, so it do takes some time for shipping and making. I am sorry for that.
Could you please write to our custom service or give me your order number, I will check that for you, and I will make sure your items are on the way.And you will receive it.
Thank you so much for your feedback!
Ericdress team