V d.

Very unhappy with this site, and wished I had checked reviews like these before ordering. My order status remained on "processing" for weeks, so I sent an inquiry ticket about what was going on. Got a reply saying that 1 item was no longer being sold, and another was out of stock at the moment. Terrible that they don't inform you about this and I have to find out about this weeks after ordering myself. After a lengthy back and forth, I was told a different ETA on when the item would be in stock again multiple times. After a while, we seemed to decide to have the items in stock shipped before (including a new item to replace the one that was no longer sold) and to have the item out of stock shipped once it was in stock again. Then, the person dealing with my inquiry seemed to change ("Ran" first, then "Aurora") and this one seemed very confused and kept asking if I wanted the out of stock item shipped at a later time, even after me saying twice that YES, this was what I wanted. In the end, I gave up on these messages as Aurora seemed to either not listen or not understand, and after a while I had the money for the remaining item returned to my paypal (at least they paid me back...). The 3 items that did get shipped arrived a few days ago and I was very unhappy about the quality of most of them. Very cheap, flimsy, ugly looking fabric, and I threw the 2 dresses away immediately. Waste of money. The only thing that I liked was the cardigan, which was of a better quality.

All in all, bad customer service and bad quality clothing. Don't buy from this site.