Vanessa H.

Air bnb take the money from the guest and keep it for about 1 to 2 weeks after your guest has booked in. I find this unacceptable, airbnb is taking the commissions and then still holding onto the money for up to 3 to 6 months, if a guest books way in advance, now i have had 5 lots of guest come and go, and i have not had a payout from air bnb yet.

How do we as hosts and guest know what the owners of airbnb are doing with our money, are they using it to play the stock market, having grand holidays with our money, and living the highlife until they overspend and go broke, i am not very trusting of this set up anymore, and they don't say anywhere what they do with this money?

Then when i wanted to contact airbnb to ask why they have not paid me out, you Try find a contact email to EMAIL THEM DIRECTLY! I DARE YOU? You will NOT FIND ONE!

The AIR BNB website is set up to make it extemely difficult to ever contact anyone who works for air bnb. They could close tomorrow and take us all for a bunch of suckers...

What is their game... they are making a fortune, but i hope it is not making the founders greed make them even more greedy and untouchable and not care about the rest.