vanessa b.

VERY disappointed!
I first was in love with this site, until I ordered!. So 1st of all ALL other sites I ordered from the processing time was under the dress information and above the shipping time. I didn't see it there and I looked pretty good at the rest of the info, so assumed there was no processing time sine the sizes were s, m, l, xl, xxl. A week after my item was ordered and it didn't arrive I visited the site and went into FAQ
That's where it said that processing time is different for each item so after really searching the page I saw Processing time 13 to 19 days in a tiny box under the photo written in LIGHT GREY! I ordered it around the 4th and my wedding was on the 28th!
After speaking with the online chat consultant and begging them to rush the order even offering to pay for it i got a flat out NO. They immediately stopped my order n said i could only get 50% of my money back. This was a hard blow since my bridesmaid dresses were ordered from there as well. So the money im getting back will have to go towards their refund and my money is gone.

I know that ordering last minutes is always bad and i do know its my fault since i should have checked 10 times before ordering but i honestly after much searching found it hard to locate the processing time. I cried my eyes out!
Never again!... i expressed my feeling n got a $20 coupon which i will never ever use anyway!