Val s.

Ok ive just come back from a holiday booked through homeaway. Now the add looked great, an facilities suited my type of holiday, but...
The apartment I got was completely different. I complained to the owner through numerous emails of annoyance, got moved to the correct apartment after 4 days. All the facilities advertised were missing, washing machine, satellite TV, oven, towels, fridge, sun beds on roof terrace... ironing board, I could go on... the holiday all in all was horrific. The owner. Now I'm going to mention his name, as it is on the advert, if this gets taken off because, so be it. Alan Maddock. Owns property ******* in la Santa Lanzarote
On homeaway, it is all fake. He even tried to tell me it wasn't his but his sisters who is dying of cancer... a lie, this was after I told him I was emitting a bad review. As who would write a bad review of a dying women's business?. It said on the site it was his.!
Anyway, homeaway should make sure owners do not lie in the add listing, I've complained to homeaway. Have said they will post my review, and contact the owner with my complaints. Also they will deal with his account... nothing!. Heard nothing from either
I have just noticed, a very nice review written by one of his friends... on his homeaway page!. I looked at his Facebook page has her and him looking cosy on a profile picture. So now getting friends to put nice reviews up is another no no!
Again, dishonesty I'm sure. So all in all I won't be booking through this company again, as you could get lured over to a country with a fake add, and god knows where all this could lead!