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Valerie R.

Contributor Level

Total Points
81

1 Review by Valerie

  • DressLily

8/4/14

DO NOT BUY FROM THIS SITE! I attempted to return my purchase with their "customer service" department after I received two see-through, cheap quality dresses, and two bathing suits that were too small and both had frayed stitching. In short, we e-mailed back and forth for three weeks while I insisted I wanted a full refund. They told me they would give me 8% back to keep it, then 15% back, then if I really wanted to return it, I would have to pay the return shipping and the FREE delivery charge in the form of 15% of the items cost. Basically, they would not take these items back NO MATTER WHAT. They asked for photos of the items next to a ruler to show their measurements were off. They told me to keep the items and give to a friend. They excused the see-through material by stating "Sometimes materials are manufactured that way". I intended to copy and paste their RIDICULOUS emails and post it here but unfortunately, they have deleted my support ticket from their website now that they credited me back 20% off to keep the items (it worked out the same as the return delivery cost to China and less hassle). In the end, I would NEVER shop here again. I lost all my money and am left with four useless, unwearable pieces of garbage. If you order from this site, be aware that there are NO RETURNS or refunds.

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