Valerie P.

On June 27th I ordered a pair of shoes for my grand-daughter. It's now July 22nd and no shoes have arrived. I contacted them after 2 weeks and they told me they don't ship for 14 BUSINESS days. That meant almost 3 weeks. They shipped it via a strange UPS service that then delivered it to the local post office for delivery to my home. The package has been sitting at the Sacramento post office since July 18th. What type of shipping do they pay for? The price I paid for shipping should have given me priority shipping. My grand-daughter will probably not fit in the shoes by the time they come. I will NEVER order from this site again, as the customer service is the worst I've ever encountered.