Valerie K.

I've heard a lot about Carshield. From what I've experienced so far, friendly and knowledgeable reps.

I wanted to change my method of payment. Rep was very helpful. All it took was one phone call. 😊

I was double charged for my Direc TV billing. After 45 minutes on the phone, I asked to speak with a supervisor. I was told that someone would call me back. That didn't happen. After repeated calls, I was transferred to a recorded line and told that I could dispute the charge through my bank or send DirecTV a letter. Unless one has additional funds available, I would caution doing business with them. A duplicate charge of $188 is a lot of money to me.

I ordered a silver colored shawl that I wanted to attend a wedding. I paid for expedited shipping. The shawl came after the wedding three weeks later. Very misleading. In the middle of the back of the silver shawl, there is ruby colored thread, makes it look like there's a stain on the shawl (must have run out of silver thread and they certainly didn't care). I would never make another purchase with them. If I could give them a zero star I would.