Valerie C.

I recently placed an order through RaveReady and hopped onto their website a couple of hours after making my purchase to check on order status. It said that one item in my order was on back order, but that everything else had shipped. I needed the item for an event less than a week away, so I signed onto their LiveChat feature and Alexia was very helpful in giving me the information I needed to ensure I had something in time for the show. We followed up the next day on my slightly revised order and she confirmed that it had shipped out AND that they had upgraded me to priority shipping free of charge! Alexia is super helpful and I am extremely happy with the customer support I received from her. The only reason RR doesn't get a 5-star rating from me is that there is no way to tell if a certain size on their website is sold out. If they could figure out a way to fix this issue, I'd be RAVING about all that they do. =)