Sitejabber User

free1040taxreturn.com is a BIG ripoff-DON'T USE IT! - First, it's not FREE... nothing on it is free so the web name is totally fradulent. They charged my debit card for $24.95, unauthorized! When I sent an email to inquire... they said it was for "audit protection"... when I try to go into their site and enter all my info for a refund, I keep getting emails back that says I didn't state the reason... totally bogus. (I have kept a copy of these emails for proof) I also entered everything for my federal and state returns... but they never filed my state taxes... they said it was because I didn't file both at the same time... that is incorrect (their software is poorly written by the way). I asked SEVERAL times for a refund for my state... can't seem to get a straight answer. They also won't send emails to my email account (so they can't be detected)... you have to login to their site... no phone numbers or live people are available. DON'T USE THIS SITE FOR YOUR TAXES!
Debbie Shelton, Dana Point, CA