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The item I received did not look at all like the one they showed in their picture, which looked chic, but what I received looked frumpy--different cut, different placement of buttons. They would not give me a refund, only "wallet" credit, plus I had to pay for shipping BOTH WAYS! The upshot: I would have paid the same amount for shipping as I had paid for the whole item--I wrote it off to experience, but will NEVER, EVER buy from them again!
Ulrich F.'s review of DressLily earned 7 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Ulrich F.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
We want to extend our sincere apologies for the problems you have experienced.
We have offered an solution for your case on ticket, could you kindly check your ticket and offer us a reply?
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Best Regards
Dresslily Customer Service