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U L.

1
Level 1 Contributor
California

Contributor Level

Total Points
250

3 Reviews by U

  • ipsy

2/22/23
Verified purchase

I was a subscriber about 4-5 years ago and stopped because of their lack of quality of products and also sizes that they came in. Recently I started my subscription again after seeing that they started to include better brands in the subscription. Unfortunately I'm still not impress after receiving my first bag this month (Feb 23'). They sent me an eyeliner, Callysee in brown, a lip gloss Pinklipps, a Clinique liquid facial soap, an eyeshadow Wingme, and a body lotion Lafco New York. Plus 2 additional 'welcome back' items. Additional to these, the bag I received has rusty flaws on the Ipsy tag itself.
All these make ups are made in China and they are so low in quality especially the eyeliner, already almost dried out. Only the body lotion made in Italy and the Clinique face wash made in the USA.
I know the price is only $16+ with tax & handling but to receive something pretty much useless is a lot for $16!
I'm expecting more of a local companies make ups or product in my subscription since we have so many local made products by local entrepreneurs and not from something made in factories China that we are not even sure of the cleanliness and chemicals use plus if they're even really animal cruelty free as they claimed! Very disappointed with Ipsy honestly…

Tip for consumers:
Don’t expect for premium brands for the $13 subscription.

Products used:
Eyeshadow and lotions.

Value
Shipping
Quality
  • LightInTheBox

11/21/15

The pants I irdered supposed to be hot pink as it pictured on the website but after almost 3 months, tge shipment drlivered to my place, the pants I received is neon orange, nothing close to pink. Very disappointed & I hardly wear it. I wanted to return it but I'm not going to wait for another 3 months for the exchange.
Here is what hot pink should looks like:

http://m.lightinthebox.com/en/mifeier-korean-causal-short-pants-black-white-blue-yellow-pink-fuchsia-1134_p*******.html

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LightInTheBox F. – LightInTheBox Rep

Dear customer,

Thank you for shopping with us and telling us about your experience. Please submit a Customer Service ticket about your concerns and you will be able to check the progress of your request by accessing My Tickets on our website. Here is the way how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html, and our customer service team will help you there.

Sincerely,

Lightinthebox

  • eFoodDepot

5/14/12

I received empty box that cost me $50! I ask for refund and they asked me to send picture of the empty box. I emailed them several times and only the first 2 emails were replied and the rest, nothing! This is such a BS company! I reported them to the FTC so they'll get investigated and close down! I suggest the other victims to do the same!

U Has Earned 10 Votes

U L.'s review of LightInTheBox earned 3 Very Helpful votes

U L.'s review of eFoodDepot earned 5 Very Helpful votes

U L.'s review of ipsy earned 2 Very Helpful votes

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