I was referred to this company last year when my local agency advised me they no longer did US returns. It was handled remotely from a residence based office in Virginia. Don't be fooled by the slick web site; this appears to be a one person operation. I paid over $678 to have my US return completed and filed. It took weeks for Mary Beth Lougen to complete the return and I was subjected to frequent panicked, alarming phone calls from Ms. Lougen requesting obscure tax information. Moreover, she painstakingly completed by FBAR submission but not before warning me I could face a $100,000 fine from the IRS for non compliance. Contrast this miserable, expensive, frustrating experience to this spring. A local agency completed my US return for $80 and I breezed through the FBAR submission myself. Americanexpat is overpriced, its competency is questionable and its "staff" shrill and alarmist.
Tyler,
Great news-Your refund has been set up! On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We do take our customers' reviews very seriously and we thank you in advance for re-rating your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution.
Sincerely,
Getaroom