I ORDERED TWO ITEMS 1/15/2015. I HAVE YET TO RECEIVE THEM AND IT IS NOW 3/30/15. I'VE REACHED OUT SEVERAL TIMES AND THE CUSTOMER SVS NUMBER DOESN'T WORK AND WHEN I SEND THEM MESSAGES THRU MY ACCT I NEVER GET A RESPONSE. I FEEL ROBBED AND WOULD LIKE JUSTICE. I READ ALL THESE GOOD REVIEWS AND WONDER ARE THEY TRUE.
Dear TUTI,
Thanks for your message.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For your order, we will contact the shipping company to check what is wrong so we can avoid such inefficiencies in the future.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Hope you can contact our support center and tell us your order number.
Best Regards
Customer Service
TUTI Has Earned 3 Votes
Tuti P.'s review of Sammy Dress earned 3 Very Helpful votes
Dear TUTI,
Thanks for your message.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For your order, we will contact the shipping company to check what is wrong so we can avoid such inefficiencies in the future.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Hope you can contact our support center and tell us your order number.
Best Regards
Customer Service