I am becoming disenchanted with Redbox --- they took out one that was just a few blocks away and now I have to go. 5 miles from my home. And Redbox increased their prices by 25% --- so I'm paying more and getting less.
And it seems fewer users are inclined to reserve movies online so there's invariably a long line of folks at the kiosk as people wade through the extra-bad search tool at the kiosk. They need to figure out a way to let folks who have reserved online get their disks at the same time other folks are browsing.