I purchased what I thought were 100% genuine Xiaomi power banks. I even msgd seller 'Globally15' to make sure they were genuine. They told me they were. When my items arrived they were fake! I even got in contact with Dhgate telling them what happened. Yes we came to an agreement but I was going to lose half my money and was told to keep the fake xiaomi which are a fire hazard.
There really isn't any buyer protection. Dhgate supports sellers who make fools of buyers from all over the world. I even proved they were fake but Dhgate doesn't care! Its very bad customer service! I WILL NOT BE BUYING FROM THEM AGAIN. Sellers should not be allowed to sell products passing them off as genuine. DISCUSTING!