Thumbnail of user ts123

t s.

Contributor Level

Total Points
89

1 Review by t

  • DHgate

9/4/15

I purchased what I thought were 100% genuine Xiaomi power banks. I even msgd seller 'Globally15' to make sure they were genuine. They told me they were. When my items arrived they were fake! I even got in contact with Dhgate telling them what happened. Yes we came to an agreement but I was going to lose half my money and was told to keep the fake xiaomi which are a fire hazard.
There really isn't any buyer protection. Dhgate supports sellers who make fools of buyers from all over the world. I even proved they were fake but Dhgate doesn't care! Its very bad customer service! I WILL NOT BE BUYING FROM THEM AGAIN. Sellers should not be allowed to sell products passing them off as genuine. DISCUSTING!

Tip for consumers:
Be wary of sellers who claim they sell genuine products. Dhgate condones this. The buyer is the loser not the seller who is selling fake and dangerous products !!!
Photo on the left are the fakes Globally15 sold me and assured me were genuine. The ones on the right are the actual genuine products with sticker of authenticity AND serial numbers that I bought from Hong Kong.

Service
Value
Shipping
Returns
Quality

t Has Earned 9 Votes

T S.'s review of DHgate earned 9 Very Helpful votes

t hasn’t received any thanks yous.

t doesn’t have any fans yet.

t isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user marjorieg208
4/17/24

This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...

Thumbnail of user sam.ramzy
Sam R. reviewed DHgate
4/5/24

I bought an product there that was so different from the basic description itself. I tried to...