TROY z.

This review from yesterday while on hold with Bestpricephoto.com people. Bottom line: STAY AWAY. TERRIBLE EXPERIENCE. NOT TRUSTWORTHY BUSINESS.

I ordered a Nikon D5100 ONE MONTH AGO and still have not received it. I have called multiple times--the recorded answer all last week said they were closed, call back during business hours (I was calling at midday). I am CURRENTLY on hold as I write this and have been waiting on hold for 13 minutes thus far. I am extremely frustrated and getting nowhere with these jerks. I do NOT recommend using them for online purchases.
Update: After being on hold for over 15 min, I spoke with "Frank". First, and most importantly, he said my camera HAS NOT EVEN SHIPPED. He then said he needed to transfer me despite my request that he try and take care of the matter. I have now been on hold an additional 10 minutes. Like I said, BEWARE--the reviews are true.
Update #2: I just got off the phone after speaking with someone else. Confirmed--CAMERA NEVER SHIPPED. I cancelled my order and doubt I would ever have received it. Oh, and by the way, I did receive a call from them a few days after my initial order trying to upsell me on a "longer battery life". Terrible. They assured my that my card would not be charged--it hasn't thus far--but I will be watching my bank statements closely because I would not put it past these people.
Next day follow up: BestPricePhoto.com is now claiming that my review is not valid because I did not end up purchasing from them. That is right--I cancelled my order because ONE MONTH had passed since the time I ordered my camera and it hadn't even shipped yet. What would you do? "