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I placed an order on 12/9/15 for a Christmas gift for my wife and I have yet to see any status on shipment on my order. I have been in contact with their "customer service dept" multiple times now and still have not received any concrete evidence that I will be receiving my package before Christmas.
I will be requesting a full refund if I don't hear back from them TODAY.
This company is a complete waste of time and money. Their "deals" sound legit, but their customer service lacks greatly and is jsut a waste in general!
Tip for consumers:
Don't expect anything as far as a quick response to any customer service issue from this company...HIGHLY REGRETTING ORDERING FROM THIS COMPANY!!!!!
Troy K.'s review of DressLily earned 4 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
DearTroy K.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Best Regards
Dresslily Customer Service