Thumbnail of user troyh44

Troy H.

Contributor Level

Total Points
83

1 Review by Troy

  • Fandango

12/28/15

Purchased 4 tickets for showing at 1:30 PM for the following day. When fandango sent me email confirmation it showed for current day. I immediately made phone call notifying fandango of the mistake, simply asking them to please change the date. They referred me to their policy. I asked to speak with supervisor to discuss. They forwarded me to voicemail. They have yet to return my call. It's unacceptable customer service. Movie theaters, stop doing business with fandango!

Troy Has Earned 3 Votes

Troy H.'s review of Fandango earned 3 Very Helpful votes

Troy hasn’t received any thanks yous.

Troy doesn’t have any fans yet.

Troy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user robr698
Rob R. reviewed Fandango
4/2/24

I purchased tickets, had an unexpected conflict, I tried to call to change/refund my tickets, the...

Thumbnail of user tajoya1
J T. reviewed Fandango
3/22/24

On 03:22/24 before the movie started I called Fandango to get a refund on one of four tickets...