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TriTwentyOneMom J.

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81

1 Review by TriTwentyOneMom

  • Zazzle

2/21/14

I ordered pre-printed greeting cards and notecards. The quality of the photo on the front and the heavyweight card stock cannot be beat. It's really lovely. My only complaints are, firstly that the printing-quality is average at best and looks like it was done on someone's home ink-jet printer, NOT set to "best quality". The printing on the greeting card was just BAD. Some of the words were cut off. When I designed it, I took plenty of time to make sure that all of the words were visible and INSIDE the box. Whoever printed it either didn't care to fix it or didn't bother to check it after printing because they would certainly have seen that the words were cut off. This was NOT COOL, but I didn't make a fuss or return the card to Zazzle. I just sent the card to my friend with my apologies for the poor quality of the printing.

Secondly, I want to point out that this seller has NO DIRECT CONTACT INFORMATION listed on their storefront, so there was no way I could contact them regarding this. Zazzle's Customer Service told me that they are "not allowed to contact sellers on behalf of buyers". If there is no contact information listed, buyers are just out of luck. Something is just not right about that. I had hoped to ask the seller if it was possible to get the photo on the cards transferred onto other products. I was trying to BUY MORE from this person, but was unable to do so because I had no way to contact them. So it's their loss.

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