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I took measurements of my daughter, and based on her measurements ordered a size 6 dress. Was told the dress was custom and would only receive half my money back. I sent them NO measurements, ordered sizes on the website. How is that custom made?
Hard to get ahold of anyone, let alone a reply. Very disappointed!
Stay away from this site!
Tricia S.'s review of Tidebuy earned 9 Very Helpful votes
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Empty.
Like I'm actually flabbergasted because I'm usually the type of person to never fall for stuff...
Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies. I have informed your questions to our representative and you would get a reply soon. Please just pay attention to your mail box. Also, please make sure that you choose the right size when you ordered the custom made dress. As we could only manufacture the dresses according to our customer's sizes. Hope that you could understand. If you have any questions, please feel free to let us know at service@tidebuy.com or sns@tidebuy.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Tidebuy Team