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Tricia G.

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1 Review by Tricia

Dylan Queen UK

  • Dylan Queen UK

“DO NOT BUY YOU WILL REGRET IT”
5/22/15

Ordered dress and gave my measurements including length. Came and it was wrong colour, too big on bust, too tight on hips and 5 inches too short!
Emailed them and reply was "but it looks nice"!
Was offered 8% compensation only despite numerous emails.

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Helpful  (1)
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dylan q. – Dylan Queen UK Rep

Dear Customer,

Thanks for your shopping on Dylanqueen.co.uk. We sincerely apologize for this problem happened on you. Could you please give me your order number? So I can check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@dylanqueen.co.uk. I am sure that you will get the related answers from our manager. May you have a good day!

Best regards,
Dylanqueen.co.uk Team

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