tricia c.

I knew that Ideel was being absorbed by groupon and that I still had $120 in store credit at ideel. I went to go spend the money and found that they barely had my size/stock was extremely low due to the company change. No emails have been answered, even reached out to groupon to see if my credit could be transfered and theyre just as incopetent. The woman I spoke to didnt even know Groupon owns Ideel!

I log onto Ideel today and for the first time see their announcement that they are moving to groupon. I go into my account to see my credit at $0.00. No return to my credit card or credit towards my groupon account. It has simply disappeared into thin air! I'm furious.

Has anyone had any luck speaking to an actual human over there?