Trevel T.

Hello I ordered a battery from these people for my little brother's laptop. I thought this would be like any order similar to that of Amazon. I was wrong the first lie I received from these people was the promise of receiving the product in 48 hours. First of all they got their payment before the battery was out the door. After a week of waiting by the mailbox I just happened to check on the status because 48 hours is 2 days. I learned the battery was coming from Illinois. I figured oh that's why it's been over a week and still no battery. Then I discover it's in my city I'm like cool I'll get it today. 3 days later I'm still asking if it came. I went to the site to check where it was. Now it's in another city at this point I'm emailing Tmart they are saying "have some patience". I'm telling you it's been 2 weeks and then it's passing my town". Few days pass it goes right back to the factory. Now Tmart is saying "do a $3 paypal and we will resent it. But after May 1st this is discontinued" so I tried my best to figure out how the pay pal works. I just couldn't navagate the page. I even emailed them and asked for a phone number so I can get some assistant through the web page. Tmart responds we don't don't have a phone number.? Then keeps sending the link for the paypal. I threw out use my credit card that you already have on file. They can't apparently then sends the pay pal link again. After all that I email saying can I at least get my "80% refund" Gmail emails me saying I can not respond to Tmart. So I lost $16 bucks and have no battery. Thanks Tmart