So I finally had a moment to purchase some shoes from DSW online and I have to say it was easy and what made it even better was I had coupons saved that I thought expired and I was able to use all of them. I've purchased shoes before and they did not fit so I brought them back to the actual store in NJ, Paramus and let me tell you the cashier was wonderful polite etc. I will continue to shop at both the store and online. Good work DSW!