I see so many negative reviews of this site and I just wanted to put my experience out here. I started using the site back in November and have not had any big issues. I have placed roughly 65 different orders, primarily jewelry, and all have arrived and in good conditions. Occasionally I may get a dud but that's the cost of doing business. I've had a couple issues arise and contacted the seller and they were more than helpful. You have to be really conscious of how many products a seller has sold and their rating. Don't always buy the cheapest product but really do your research.