We ordered a dress on line and actually had a seamstress at a bridal shop measure my daughter. However, when we received the dress it was too big everywhere. We attempted to return the dress and were told we had to send in pictures of her in the dress and if they determined it was their mistake they would refund us. However, we had to pay for the shipping back and when we sent the pictures they said they did not receive them. Mind you, we had to take about 14 pictures and sent them to them 3 different times. We attempted to email them several times over and over and they continued to tell us they did not receive them. We finally gave up. I would never order from this site.