tracy a.

The shoes are cute for the price, not high quality but as expected for the $. I knew I would need to cancel monthly in order to not be charged, and did forget one month. I didnt dispute the charge but called to cancel my membership (of course you can't do that online) and got the typical CSR reading a script of why I shouldn't cancel. I interrupted him to explain that I just wanted to cancel and didn't want a hassle. He continued to read his script. I let him continue until he again asked if I was sure I wanted to cancel, and I told him that I didn't understand why he was still talking since I had told him I didn't want a hassle, didn't want to hear about all my "options." I explained again, that I didn't want to hear his script, he could cancel my membership or connect me to his supervisor. Make sure you get a case ID number and the name of the CSR, so if you don't get the confirmation email that you cancelled you can still prove it. 2 stars because it was a huge pain in the butt to get out of, even tho I expected it to be. Avoid them unless you can stay on top of your membership.

The lingerie is pretty, but not worth the $ and you have to stay on top of the VIP membership and cancel each month or you'll be charged. I wasn't surprised by that as some users have been, but I did forget to cancel one month and decided to cancel my membership as a result. It is a pain to cancel, must do by phone and of course you're on hold. I was able to accomplish it with three phone calls but had to demand a confirmation email when I didn't receive it. Based on the reviews I saw here, I didn't feel comfortable if I didn't have proof of my cancellation. Decent lingerie but be careful.