They are overpriced at $39.80 per month. I canceled my account exactly 16 days after using their site. I understood this was a 30 day trial... like 99.99% of the web and they say I owe them. Of course that is how these rip-off sites make their money. Get it on the 1st pmt, then who cares if you use their service.
9/26/14:: Update Live Career did refund my money.$38 less the $2 fee. Awesome. Appreciate the refund. BUT don't put customers thru the ringer... not fair to my time to have to spend so much time and 4 emails to get refund. By the time you guys finished... your cost per account were almost as much as my refund. Be smart with your resources! Still wont recommend based on more hassle than help.
Hi Traci O.,
I’m very sorry that you have had this experience with our service. The subscription that you purchased is a 14 day full access for $1.95 that auto-renews at $39.80 on the 15th day, billed every 4 weeks. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.
I have refunded the full amount of $39.80. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me again directly if you have any further issues. You can email me at anna. B@livecareer- support.com
Best regards,
Anna
LiveCareer