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Tracey T.

1
Level 1 Contributor

Contributor Level

Total Points
208

2 Reviews by Tracey

  • Boohoo

10/21/15

I'm from Australia and have been ordering from Boo Hoo for years now. I have never had any problems. That's not to say I haven't needed to send the odd dress, etc back, but that's simply because it didn't suit me or I wasn't happy with it. Refunds - great. Delivery to Aus in about 7 business days. Website - fabulous and very user friendly, big clear pics of clothing too which is good. Nothing worse than trying to get a close look at an item and not being able to see it very well. Half my wardrobe is Boo Hoo. Don't hesitate.

Service
Value
Shipping
Returns
Quality
  • RoseWholesale

10/20/15

Where are my two items that I ordered? It's been over 2 MONTHS. Seriously. I cannot contact you and your live chat simply doesn't work? Other wholesale manufacturers like Sammydress are great at being able to be contacted. If I don't receive my clothes in the next few days I will assume they're not coming and I will NEVER buy anything from them again.

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CustomerService R. – RoseWholesale Rep

Dear Tracey T.
Thank you for taking your time to write your review.
First, I want to offer my sincerest apologies to you for the issue.
Please note the shipping method is flat rate shipping according to your choice and this method is slower than others. Please be assured that we have solved your problem in ticket and please check it.
Thank you very much for your understanding.
Kind regards,
Rosewholesale Customer Service

Tracey Has Earned 8 Votes

Tracey T.'s review of RoseWholesale earned 4 Very Helpful votes

Tracey T.'s review of Boohoo earned 4 Very Helpful votes

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