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I ordered what was advertised/presented as a sweatshirt. When I received it 6 weeks later, It was a long sleeve burnout style t-shirt. The items come directly from a mail order scam house in China. The quality is horrible, not worth it for free, not worth their hassle. My item is not wearable. Customer service is non existent. I filled out their form on their page and never received a proper response. The only way they responded was for me to file a complaint through PayPal. Please go to the Dress Lily SCAM page on facebook to read my complete experience with Dress Lily. Feel free to leave your complaints about dress lily there as well.
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Tracey S.
Thank you for notifying us of your complaint.
Let me start by apologizing personally for your experience.
We really want to work with you to make this right. Please rest assured we will do our best to help you. Please kindly connect with us with stating your order number and your issue in details. Once again we apologize for any inconvenience we may have caused. Thank you very much for your understanding.
Yours Sincerely
Dresslily Customer Service