While my resume was fine, however; the site makes it intentionally confusing to cancel your account. This way they can "technically" charge you the 40 dollar subscription fee. As evidence by the responses I received when I contacted customer service, and also the responses to complaints filed here by others. I do not like being manipulated or duped by unethical companies. I would highly suggest another provider for this type of service. Any site can provide templates, try some other site that won't try to ripped you off.
Hi Tracey J.,
I’m very sorry if there were confusion in cancelling the subscription online, however we also provide other ways: By phone, live chat and email through customerservice@livecareer.com.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me again if you have any further issues.
Best regards,
Anna
LiveCareer