traaaa j.

Basically a scam... I ordered from there twice. First time they sent me only 3/6 of the things I ordered and said they were "out of stock" of the other ones, even though the site said they weren't. One of the items they sent was also the WRONG ITEM. I asked for a refund for the items they didn't send and received that after a lot of pointless emails and a TWO MONTH wait.

Sadly I decided to give them the benefit of the doubt and ordered from them a second time. Instead of the 5 dresses I ordered I received 4 pairs of ugly, cheap shoes. I complained and they ignored me. I complained some more, messaged them on facebook, emailed them, and finally after over two months received my refund.

Don't even bother trying to call... the hold time is 30 mins to 2 hours and the cs reps say things and don't follow through. Worst experience of my life.

I've ordered from them 3 times and each time the items came on time and as described. Not sure why there's so many bad reviews. I've never tried phoning their customer service but I have emailed them and they respond REALLY quickly. As in within the hour sometimes. Their customer service via email is fantastic. I had to exchange two items because they were the wrong size and I received my refund in 4 days.