Do not order. False advertisement. Customer service bad English. They need to go out of business because they are ripping off people. I bought flowers meant to cheer someone up who is going through chemo. First off they do didn't deliver the day of but the next. I received a picture from the recipient and it looks like $#*!. I don't think I have ever seen something so horrible. I spent about $112 for flowers that looked like a $20 arrangement! Problem is some of the leaves look wilted with cheap flowers. I am so EMBARASSED and not only that how my friend must feel I sent her horrible looking flowers. There are no good reviews of this company. They are scam artists. I wish I read the reviews but their website looks good!
Dear Tot,
We sincerely apologize for the inconvenience caused. Customer satisfaction is one of our most valued principal. Kindly know that we have a 100% customer satisfaction policy, whereby we offer a refund or replacement for your order.
Please provide us your order number. You can reach us any time at: betty@pickupflowers.com or 011-4153159697. We'll surely take action on your complaints and as per your request & as our policy we'll try for replacement or refund.
Please be assured that the solution would be to your satisfaction. We sincerely apologize for the inconvenience once again.
Warm Regards
Betty,
Customer Service Manager,
Pickupflowers.com