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I liked the service but I know I've canceled twice now and the charges keep coming through, just canceled for a third time and will be saving my email to prove it cause I'm getting really tired of this.
Tony W.'s review of LiveCareer earned 3 Very Helpful votes
tony hasn’t received any thanks yous.
tony doesn’t have any fans yet.
tony isn’t following anybody yet.
Empty.
I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Tony W.,
I’m very sorry that you have had this experience with our service. Our record shows that you cancelled the service only on January 08. We explain that the subscription is auto-renewing if not cancelled. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.
As a courtesy, I issued 2 full refunds of $39.80. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer