Homeperfect.com has a low price guarantee on their website but after talking to a sales manager, he said that they don't always honor it. He also said the marketing department doesn't always know what they are doing. Homeperfect if you want to be around in the furture than do not allow everyone that answers the phone their to determine company policy. Anymore one star reviews and you will be out of business. Go to Homedepot and see how they handle their low price guarantee. No Hassle. You lost my business now try to learn from this and make the necessary changes that are needed.